6 August 2012
Diddly diddly dee dee doo, Lah lah laaaaah, doo be doooooo... (Hold music)
Operator: Hello, my name is Penny - How Can I Help You Today?
Caller: Well, I bought a vacuum cleaner from your store and it doesn't seem to be working....
Operator: Ok... So, have you plugged it in?
Caller: Yyyyeeeeees...... (?!)
Operator: At the wall? And switched it on?
Caller: Of course I have! (humph!!!)
Operator: Ok..... And you've checked that the socket is working?
Caller: The socket?! Of course it's working!!!
Operator: Right. So, we have a vacuum cleaner that's plugged in, switched on and the socket works - just referring to the manual here....
Caller: Look, really all I'd like is a refund, actually....
Operator: A refund? I'm sorry Sir, we don't do refunds....
Caller: Aw, that sucks!!!
Operator: Yay! Glad you managed to get it working! Thanks for your call!
^ Click ^
How Can I Help You Today? (II !) • Opuss № I