Manage Angry People
Don't listen to what people say, listen to their needs..
Meaning of life? I know what it is, but only for me.
Don't listen to what people say, listen to their needs..
To be wrong or to make a mistake is not failing. To give up is failing. If a football player shot outside the goal he can adjust and make a better shot next time.
Don't waste $1000-energy on a $1-problem..
For every given situation you can do one of two things. Either you accept the situation or you do something about it..
Treat people like they are replaceable and they will be. Treat people like they are irreplaceable and they will be..
What is unclearly said is unclearly thought. Esaias Tegnér, 1820.
An IT system is never so loved as when it's being replaced..
First do the right things, then do the things right..
If everything is a priority, nothing is a priority..
The harder it is to decide the less it matters which one you choose..